Privacy Policy for Rebatlio

1. Introduction

Rebatlio (“we”, “us”, “our”) is committed to protecting the personal data of users of our VAT refund management services on rebatlio.com. This policy explains what information we collect, how we use it, and the measures we take to safeguard your data.

2. Data Controller

Rebatlio Inc.
350 West Georgia Street
Vancouver, BC V6B 6B1, Canada
Business ID: 478036171
Phone: +14169623318

3. Information We Collect

• Contact details (name, email address, phone number)
• Identification data (passport number or national ID)
• Purchase records and invoices required for VAT refund claims
• Travel itinerary details (dates and locations)
• Technical data (IP address, browser type, device information)

4. Use of Information

• To process your VAT refund applications with relevant authorities
• To communicate about claim progress and respond to inquiries
• To comply with legal obligations under applicable tax regulations
• To enhance our service and improve user experience on our site

5. Legal Basis for Processing

We rely on your consent, performance of our service agreement, and compliance with legal obligations as permitted under applicable data protection regulations.

6. GDPR Compliance

If you are a resident of the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access to the personal data we hold about you
• Right to request correction of inaccurate or incomplete data
• Right to request erasure of your data where permitted by law
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing based on our legitimate interests

To exercise any of these rights, please use our contact form.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our site and enhance your experience. Cookies help us recognize your device, remember preferences, and analyze site usage.

Types of Cookies

• Essential cookies: necessary for site functionality
• Performance cookies: collect anonymous usage information
• Functionality cookies: remember your preferences

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site performance or features.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal retention requirements, generally up to five years from the date of your last interaction unless a longer period is mandated by law.

9. Data Security

We employ industry-standard security measures, including encryption, access controls, and regular system monitoring, to protect your data against unauthorized access, alteration, or destruction.

10. International Transfers

Your data may be transferred to our service providers and partners located outside your jurisdiction. Where required, we implement appropriate safeguards to ensure your data remains protected in accordance with applicable law.

11. Changes to This Policy

We may update this privacy policy in 2025 to reflect changes in our practices or legal requirements. The revised policy will include an updated effective date.

12. Contact Us

If you have questions or concerns about this policy or its implementation, please reach out through our contact form or call us at +14169623318.

Effective Date: 2025